From the category archives:

eCommerce

The True Costs Of Website Downtime: Interview With Mark Randall From RackSpace

February 23, 2011

Quite often companies nickel and dime the hosting of the website. 10 years ago when the web was still young and websites were an option rather than a necessity you may have got away with this approach. In 2011 with online stores being a major source of income having a website go down and be [...]

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90 Million Reasons Why Your Online Store Should Be On eBay: Video Interview With Jenny Thomas From eBay

February 15, 2011

A lot of people don’t realize that eBay now sells primarily new products on its site with over 75% of all sales being new goods. Despite it’s humble origins over 15 years ago in 1995 as an online auction store eBay offers another distribution channel for online retailers to sell their goods in a trusted eCommerce [...]

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Why Logistics & Delivery Are Important For Online Stores: A Video Interview With Carl Hartmann The CEO of Temando

January 7, 2011

Growing an online store in essence is simple and all you have to concentrate on is 3 elements to be successful.

Attract and drive traffic to your website
Increase and improve conversion rates once they are on the site
Increase the average dollar value for each sale

These can all be achieved by selecting the right software platform for your [...]

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Are Online Stores Stealing Sales From Physical Stores?

December 21, 2010

I was contacted recently by the Federal government Treasury department about a post titled “Is Online Retail About to Explode in Australia” which I had written last year. The question I was asked was  about the source of the graph showing the growth and volume of overseas online transactions. I suspect the reason for the inquiry would have been [...]

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Online Retail Shopping Threatens Traditional Store Revenues

October 5, 2010

I was hanging out with a colleague of mine the other day and a courier knocked on the door with this huge box.
I signed for the parcel and noticed it was a suspension part weighing 25kg … I also noticed that it had been shipped from the UK for his high performance sports car that he likes [...]

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Amazon Announces $1 Billion In Product Sales From Mobiles

July 30, 2010

 Amazon has just announced its latest sales results for the last quarter showing  sales of $6.57 billion and with that it also provided some figures that revealed in excess of  $1 billion of product sales from mobile devices for the last 12 months. That puts the percentage of sales from mobiles compared to desktops at nearly 5% of [...]

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5 Ways To Humanize and Socialize Your Online Store

June 21, 2010

Your online store can be a bit of an impersonal place and the challenge with an ecommerce store is trying to make the experience online as close to the bricks and mortar in store experience as possible.
There are a few ways to provide a more social and humanized experience online that makes the online store and the brand [...]

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Are You Ready To Take Your Business Online Or Is It A Dinosaur?

May 27, 2010

I was doing some research recently and I came upon a statistic that really jolted me. That information was that nearly half of all businesses (46% to be precise) don’t have a website. Did I hear someone saying.. “you have to be joking!” (I have just checked the calendar and I have verified by the way that it is 2010 [...]

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Who Are The Top 5 Online Retailers That Are Growing At 977 Percent?

May 7, 2010

Online retail is picking up pace in Australia with sales for 2010 predicted to exceed $20 Billion  for the first time this year.
I thought it would be worth having a look at the growth rate of the top online retailers to see what is happening in the market.
In this article we will look at the top 5 and [...]

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E-Commerce Study: One Page Checkout vs Multi-Step Shows An Improvement of 21.8%

January 21, 2010

As E-commerce continues to expand worldwide the online merchant is confronted with many different variables to monitor, measure and consequently improve the online store.
One significant factor that can provide major benefits is  by analyzing and improving the checkout process. A lot of the older eCommerce platforms have multiple page checkout and a recent A/B Test case [...]

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