June 14, 2011
Social media marketing for B2C companies are typically dominated by Facebook marketing and attempts at viral YouTube campaigns.
Airlines are your typical B2C (business to consumer) company and often have to deal with consumers at their worst when they are emotional, stressed and on a deadline. Their customers are typically either on the way to a [...]
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June 6, 2011
Google has been dominated by geeks since its inception and social has never been part of the heritage. The mathematical algorithms that drive Google search have been created by the men in white lab coats with minds as sharp as razors and with more PhD’s than you can jump over.
Google has struggled with social media [...]
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